About AnswerConnect
AnswerConnect allows you to access and update your AnswerConnect live reception account on your Android device. AnswerConnect gives you a 24/7 customer service team of experienced, friendly receptionists for your...
AnswerConnect allows you to access and update your AnswerConnect live reception account on your Android device. AnswerConnect gives you a 24/7 customer service team of experienced, friendly receptionists for your business.
Get AnswerConnect’s live-answering service dashboard in your pocket and never miss a customer's message. Harness the best of AnswerConnect and ensure that you stay updated on all the customer messages we take on behalf of your business. With AnswerConnect Android app you can:
-- View inbound messages taken by our customer service team
-- Access contact information of your customers
-- Receive notifications for both customer messages and team chats alike
-- Forward customer messages to your team via email/SMS
-- Add notes to a customer message for your team to view
-- Report a problem or an issue to the admin.
-- Switch to Chats to collaborate with Team on client messages
-- Archive messages for future use
Note: It is essential to have a live AnswerConnect account to access the Android app
Previous Versions
Here you can find the changelog of AnswerConnect since it was posted on our website on 2013-08-21 17:29:34.
The latest version is 7.2.2.20220321 and it was updated on 2024-04-23 10:10:04. See below the changes in each version.
AnswerConnect version 7.2.2.20220321
Updated At: 2022-03-30
Changes: Now you can easily set a reminder for a chat message in Connect chat.
How?
1. Open a chat conversation from Connect tab
2. Long press on any chat conversation
3. Select the "Set reminder" option & set the time
Do you know? You can set any number of reminders under a single or multiple conversations
AnswerConnect version 7.2.2.20220223
Updated At: 2022-02-23
Changes: Bug fixes and performance improvements
AnswerConnect version 7.2.2.20211105
Updated At: 2021-11-10
Changes: 1. Now you can easily track the delivery status of the SMS text that you sent from the app
2. Want to chat with our Support team? head on to Connect chat
3. Bug fixes & improvements
AnswerConnect version 7.2.2.20210913
Updated At: 2021-09-14
Changes: 1. Enhanced filters in Inbox - Now you can filter by Read & Unread messages, get call conclusion messages too
2. Now you can send invites up to three from Invite people, happy inviting!
3. Don’t have a business line phone number? now you can request one from New SMS page
4. Bugs fixes & improvements
AnswerConnect version 7.2.2.20210813
Updated At: 2021-08-13
Changes: Bug Fixes & improvements
AnswerConnect version 7.2.2.20210805
Updated At: 2021-08-10
AnswerConnect version 7.2.2.20210720
Updated At: 2021-07-23
Changes: 1. Updated profile view - Call staff & customer from their contact card, explore new chat/SMS options and enjoy a sleeker UI in profile view.
2. Enhanced Call Recording Player - Set the playback speed and jump between sections within call recordings.
3. Bug Fixes & improvements
AnswerConnect version 7.2.2.20210520
Updated At: 2021-05-20
Changes: Bug fixes and improvements
AnswerConnect version 7.2.2.20200312
Updated At: 2020-03-12
Changes: - Inbox is now Inbound, Chats is now Connect
- Set your status to indicate if you are ready to accept calls
- Access call recordings and listen to customer interactions
- Communicate with your customers via SMS and Calls using your business id.
- Tag team members via the Notes feature using @mentions for immediate attention
- Verify potential contacts from inside the app for a personalized experience
- Create new Collabs (group chats) in the Connect tab to collaborate with your team
AnswerConnect version 6.0.2.20191105
Updated At: 2019-11-05
Changes: 1.Notification issue is fixed
2.Improved stability of the application
Disclaimer
External Download
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